Hospital Concierge Service Offering iPad Capabilities at Patients’ Bedside

Tuesday, October 19, 2010

Only two weeks after the release of the iPad, Balance Concierge is proud to announce the release of their iPad-compatible online concierge software, further complementing the work of their onsite concierge staff.

Balance Concierge’s tag line says it all: For Work and Life. Judy Foley, founder and owner of Balance Concierge says, “We offer innovative, customized hospital and health system based services to employees as
an added benefit. To patients, physicians, volunteers and guests, we grant access as an important convenience service, and loyalty builder.”

Foley continues, “We are constantly looking for ways to innovate our already user-friendly personalized web applications for our clients.” Balance Concierge believes in constantly looking for ways to improve the healthcare environment for the patients as well as for the staff and physicians. “There are times when a patient is admitted to the hospital - possibly very abruptly - without proper time to plan for childcare or care for their pets. They may have been in the middle of an important task, critical to their own work-life balance. Balance Concierge has developed this technology for them as well. We meet patients where they are, whether it is in the Emergency Department or at bedside while in one of the nursing units.”

The iPad will act as a lightweight, portable device that is always securely connected to the internet and the hospital’s intranet. Patients will now be visited at bedside and offered services through the Concierge web-based program so they can manage the life they left at home. Balance Concierge offers a system for patients and staff alike to shop for a gift, request help in planning a vacation, to researching mechanics and so many other life tasks that are important for their individual and household balance.

The services of Balance Concierge help healthcare providers build deeper connections and relationships, thereby increasing loyalty to the institution while helping their bottom line. Healthier, happier staff creates a better environment for the patients and therefore a reputation that is hard to beat.

“Going above and beyond the new technologies the iPad has brought about, we are also proud to be offering mobile capabilities for our clients, via Smartphone access. We are confident that these value added
technologies will add even more convenience to our already successful concierge service,” concludes Foley.

Balance Concierge is a unique blend of technology and a personal touch that everyone is striving for in the hustle and bustle of life. Balance is in high-demand for people visiting, working and volunteering in a hospital. Patients especially need that care-centric focus. Balance Concierge understands that it is a 360 degree process and that paying attention to what makes life easier, makes the environment better; essentially, Balance Concierge is balancing budgets… one patient, one employee, one experience at a time.

For more information on Balance Concierge, please visit www.balanceconcierge.com.

Photos available upon request. Please call Rochelle Rizzi, 517.708.2111 or email her at rochelle@rizzidesigns.com

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